Skills

Design Skills

Technical Skills

Project Management

Communication

Soft Skills

Professional Experience

Owner & Freelance Graphic Designer | Sweet and Snarky Designs, Parkland

• Crafted unique visual identities for a diverse clientele, resulting in a 5-star Etsy rating and a loyal customer base.
• Managed end-to-end design solutions from concept to delivery, enhancing clients’ branding and digital presence across various platforms.
• Nurtured direct client relationships to understand and fulfill custom design needs, often receiving repeat business due to high satisfaction.
• Negotiated with suppliers to source high-quality materials, optimizing cost efficiency and maintaining a robust inventory for project needs.
• Demonstrated mastery in Adobe Creative Suite to produce professional-grade graphics for web, print, and social media, ensuring brand integrity.
• Streamlined merchandise production and distribution, increasing operational efficiency and customer reach.

Employee Relations Specialist & Marketing Design Specialist | Neuvik Solutions | Remote

• Designed a wide array of marketing materials for web, print, and social media, directly applying graphic design principles and software proficiency in Adobe Creative Suite.
• Coordinated event logistics, integrating branding and design aesthetics from concept through to execution, mirroring the end-to-end design process.
• Managed the full merchandise lifecycle with a focus on design consistency and brand alignment, mirroring product design project management.
• Maintained the integrity of the company’s brand identity, utilizing design skills to create compelling visual assets that resonate with diverse audiences.
• Expertly navigated complex employee relations scenarios, developing a foundation for clear communication and design thinking.
• Modernized HR systems showcase an ability to adapt and innovate—a key trait in the design industry.
• Implemented new HR policies and procedures, demonstrating project management skills and attention to detail.
• Orchestrated new hire orientation sessions that incorporated visual and informational design elements to enhance learning experiences.
• Collaborated closely with internal teams to ensure cohesive branding and design consistency across all marketing campaigns, a testament to cross-functional teamwork.

HR Associate and Operations Administrative Assistant | GRIMM | Remote

• Supervised clerical operations with a keen eye for detail, aligning with the precision required in graphic design.
• Ensured organizational compliance with policies, reflecting an understanding of structure and standards applicable to design work.
• Created and refined training materials, applying instructional design techniques and utilizing visual aids to enhance employee comprehension and retention.
• Developed comprehensive onboarding processes, incorporating design thinking to improve the clarity and effectiveness of orientation materials.

Director of Learning and Development | KNA Solutions | Remote

• Enhanced online learning platforms, ensuring optimal functionality and user experience.
• Evaluated and revised curricula, leading to a marked improvement in course engagement and effectiveness.
• Authored comprehensive project documentation, defining scope and setting clear expectations for deliverables.
• Created multimedia educational content, resulting in increased learner interaction and retention.

Instructional Designer (3-month contract) | Leon Medical Centers |

• Designed and implemented e-learning modules for professional billing systems, increasing staff proficiency.
• Facilitated comprehensive new hire training programs, significantly improving cross-functional team skills.

Practice Administrator | Fort Lauderdale Surgical Specialist

• Maintained high standards of patient communication and care coordination.
• Managed detailed patient records, ensuring accuracy and compliance with healthcare regulations.
• Conducted regular audits, significantly reducing errors in patient data entry.

Lost Revenue Training Coordinator / Front-End Trainer and Go-Live Support / Credentialing and Billing Specialist / Private Practice Front-end Representative | Atlantic Health System

• Drove initiatives to recover lost revenue, resulting in increased earnings for numerous private practices.
• Provided essential support and training during critical healthcare system integrations and transitions.
• Ensured accurate insurance verification, contributing to the financial stability of the healthcare system.

Residents Director | Nichols College

• Managed resident life programs, enforcing policies and fostering a positive educational environment.
• Led a team of Resident Assistants, coordinating efforts to achieve community and student development goals.

Summer Intern | Fort Lauderdale Surgical Specialist

• Performed a range of administrative tasks, displaying early adaptability and proficiency in office operations.

Branding for Designers | LinkedIn Learning | August 2023

Focused on brand design principles and applications.

Graphic Design Foundations: Ideas, Concepts, and Form | LinkedIn Learning | November 2023

 Explored core graphic design concepts and visual form.

InDesign 2023 Quick Start | LinkedIn Learning | August 2023

 Gained proficiency in Adobe InDesign for professional layout and design.

Learning Graphic Design: Things Every Designer Should Know | LinkedIn Learning | January 2024

 Covered essential techniques and principles in graphic design.

The Creative Spark: Alberto Scirocco and the Motion Graphics of left-channel | LinkedIn Learning | December 2023

Studied design thinking and motion graphics creation.

Typography: Choosing and Combining Typefaces | LinkedIn Learning | October 2023

Mastered the art of typeface selection and combination.

Typography: Hierarchy and Navigation | LinkedIn Learning | October 2023

Learned about using typography to enhance user navigation and readability.

UX Foundations: Making a Case for Usability Testing | LinkedIn Learning | April 2024

Developed skills in usability testing for user experience projects.

Writing Ad Copy | LinkedIn Learning | September 2023

Acquired techniques for effective copywriting in advertising.

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